Exchange
If for any reason you found that your shoes style didn't suit you or it didn't fit you well. Simply exchange can be done within 4 days of receiving the order, you can exchange it with another size, color or style. you will only be charged with one way exchange postage of 40 EGP.
Kindly note that these are the fees for the courier service. We cover 60% of the courier service.
Return Policy :
We know you are going to love your shoes. But for any reason you don`t, you`re welcome to return them in an unworn condition with 4 days of receiving your order, you will only pay for one way return postage which is 50 EGP.
For placing an Exchange or Refund request, please kindly place a new order with adding "Exchange" or "Refund" in Promo Code field while checking out with adding old order number in the "Add Note Field".